Frequently Asked Questions
Everything you need to know about Moho Animation Software
How do I receive my software after purchase?
Moho is delivered digitally. Once your payment is confirmed, you will receive an email containing your unique license key and a download link for the installer.
Can I install Moho on more than one computer?
Yes, a single user license allows you to install and activate Moho on up to two computers (e.g., a desktop and a laptop) for your personal use.
What are the system requirements for Moho Pro?
Moho requires a 64-bit operating system (Windows 10 or macOS 10.15 or higher), 4GB of RAM, and an OpenGL 4.1 supported graphics card.
Do you offer a refund if I am not satisfied?
We offer a 30-day money-back guarantee on all software purchases if the license key has not been activated. Please contact support to initiate a return.
Are software updates included in my purchase?
Minor updates and bug fixes for your specific version (e.g., 13.5 to 13.6) are free. Major version upgrades may require an additional discounted upgrade fee.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payments via PayPal and Apple Pay.